PLA provides managed services so companies can focus more staff and resources on core operations. Businesses of all sizes rely heavily on their computer applications, infrastructure and other technology to operate effectively. Traditionally, organizations staff, build and maintain an IT department and infrastructure to support this technology. Often times this creates significant recruiting, training and retention challenges - and causes organizations to take focus away from core business practices.

The bottom line is organizations can often maintain their IT infrastructure with greater efficiency and focus when leveraging our infrastructure management services to manage their IT needs, verses trying to build and manage their own. PLA's Managed Services, gives you the peace of mind that business users will have uninterrupted access to information at all times. When an issue does occur, a highly-refined process will be followed that utilizes experienced personnel to address and correct the problem in the quickest fashion possible. Don't let the task of managing your technology slow your business down. PLA is here to help and can save you valuable time and money in the process.

For more information, visit our Managed Services microsite.

Services:

  • Outsourced IT Support Complete management of all your IT needs on a flat-fee basis. Includes unlimited support, 24x7 server monitoring, and strategic IT planning. The vast majority of our clients opt for this service.
  • Proactive IT Support: Regular IT support and 24x7 server monitoring on a monthly retainer. Includes a set number of support hours per month, tailored to the level of support your require. This is a good option for small offices looking for just occasional IT support.
  • IT Projects & Strategy: Start-to-finish execution of important IT projects and as-needed assistance with IT strategy. Perfect for companies that have an in-house IT department and just need to offload a particular project.
  • 24X7 Server Monitoring: Around-the-clock proactive monitoring of your servers using our advanced Network Operations Center. This is available as a separate service or as part of our Outsourced IT and Proactive IT offerings.
  • Desktop Support: Competent, Responsive, and Friendly support for your employees’ technology issues. Support is available remotely, or on-site, 24x7. This is available as part of our Outsourced IT and Proactive IT offerings.
  • IT Staff Augmentation: Services to extend the capabilities of your in-house IT Department including assistance with projects, access to our monitoring infrastructure, Help Desk coverage, and Tier-2 support.
  • Cloud Infrastructure Services: Secure, reliable, flexible virtual servers hosted in our premiere data center space.
  • Exchange Migration Services: Migrate your Exchange environment to Exchange, Hosted Exchange, or Office 365.
  • Intune Managed Services: If you are looking to implement and manage a mobile device and application management solution to allow employees to use personal or non-domain joined devices for work, Project Leadership Associates (PLA) has a solution for you!

Benefits:

  • Better utilization of money and resources for core operations.
  • Improve quality and delivery of network management applications and services to end-users.
  • Gain peace of mind that highly skilled professionals are taking care of technology assets.
  • Better manage the scalability and flexibility of your IT support system as you grow.

If you are interested in learning more about PLA's Managed Services, please email Bob Kumar or call 312-441-0077.