Deployment Services & Technology Adoption
The key to any successful migration is an effective communication plan.
Our team leverages a tightly integrated framework that enables any organization to deploy technology to their end users quickly and with increased satisfaction. We focus on the soft side of the deployment process with a heavy focus on end-user change management to reduce the impact of the technology change.
We help customers manage the user experience via targeted individual communications aligned with the change process and schedule. We provide a plan to proactively communicate throughout the migration process to ensure successful technology adoption. This comprehensive plan includes readiness, training and support aspects of end user change management, focusing on both the change impact and true adoption to achieve the business gains for which the change process is undertaken. The end result yields higher user adoption and satisfaction ratings based on our streamlined process.
Migration Schedule | Communication Plan | Marketing Plan & Project Planning | User Adoption & Training Plan | Migration Staffing Plan | Steady State Planning & Support