Project Leadership has successfully helped these firms understand the data at their disposal and harnessed it for Business Intelligence solutions ranging from analytical applications to balanced scorecards.
As early adopters of information technology, insurance companies are awash with data from the various underwriting, claims and investment applications in their portfolio.
Most insurance companies and large independent agents have custom-developed or packaged software applications that collect and process premium, claim, expense, and agent/producer information. Increased competition has driven some firms to analyze this data for important trends, build customer and group pricing history, and even automatically process customer renewals. Customers and agents are also demanding better access to detailed information through non-traditional channels, such as the web and Integrated Voice Response (IVR).
Project Leadership uses its insurance industry knowledge to help clients quickly build or enhance their existing business intelligence capability. Tapping into the right data is likely to be the key to long-term success in this sector.